Purchase Reports Online

The reports below are now available to buy online. Simply click the 'Buy Now' button next to the report you require and you will be taken to PayPal to complete your purchase.

After payment, you will be taken directly to the report download page. If you are experiencing any difficulties with downloading your report, please email smorrell@contactbabel.com or call 0191 271 5269.


The US Contact Center HR & Operational Benchmarking Report
(2017-18 - 4th edition)



UK Contact Centres 2017-2021: The State of the Industry &
Technology Penetration

£1,500 (£1,250 ex. VAT)


US Contact Centers 2017-2021: The State of the Industry and Technology Penetration



The UK Contact Centre HR & Operational Benchmarking Report
(2016-17 - 6th edition)

£354 (£295 ex. VAT)

Non-UK organisations that wish to purchase UK reports without paying VAT should contact info@contactbabel.com.

If you are experiencing any problems making your payment please contact us on 0191 271 5269.