“AI in UK Contact Centre Verticals: Retail & Distribution”  identifies and quantifies the specific pressures and issues most affecting contact centre operations in the UK retail & distribution sector.

 

Our research has found that each business sector has its own specific commercial and operational issues that affect its contact centres.

 

For example, the retail sector has a major problem with customer churn, especially from younger age groups, and needs to grow loyalty and advocacy.

 

Reports are a tightly focused 20-25 pages in length, and are exactly tailored for readers in the UK retail & distribution sector who want to understand how they can move their contact centre forward through the use of AI-enabled solutions.

 

 

To download “AI in UK Contact Centre Verticals: Retail & Distribution”, as well as many other research reports, please complete the registration form below.

 

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